Opened in late 2018, as a sister company to Benjamin Best Freight Inc., with the mission to expand the customer service experience our customers have come to expect through Benjamin Best Freight, into the truck-load segment. In the transportation industry, a trend of a one-size fits-all approach to freight management and customer service has become the norm.
Benjamin Best Freight's primary focus is providing premier customer service with a personalized approach to service our customers freight management needs. Focused on bringing peace of mind to our customers and carriers, we utilize load tracking, in addition to daily check calls, with updates automatically sent to the customer. Our customers know that from the initial contact to Benjamin Best Logistics, we will provide superior service from the first mile to the last. With a team of dedicated customer service representatives assigned to your account, you always have a point of contact dedicated to you and your freight management needs.
We firmly believe that a broker is only as reliable as the carriers they partner with. We perform a thorough check of all our carrier partners during the on-boarding process, allowing us to utilize the best-fit carrier for our customers needs. We focus on building relationships with our carriers, so our customers can rest assured that their shipment is in the hands of a trusted partner.